With nearly a quarter of Generation Z facing mental health challenges, the University of Leicester has enhanced the wellbeing support available to its students.
A 2024 PwC survey found that over one million 18 to 24-year-olds are struggling with mental health issues, making up 22% of the Generation Z age group. Contributing factors include the aftermath of the pandemic, increased mental health awareness, concerns about global events, eco-anxiety, societal changes, and the impact of social media.
Picture credit: University of Leicester
Across the UK, universities have seen a surge in demand for mental health services. A 2022 survey by the mental health charity Student Minds revealed that 57% of respondents reported mental health issues to their universities, with 27% having a diagnosed condition.
The University of Leicester has seen a consistent 15% rise in demand for support services over the past two years and has responded by expanding its offerings.
Thomas Wheelband, head of the University’s Student Wellbeing Service and a former NHS mental health nurse, said, “This generation of students had their critical teenage years disrupted by Covid. They faced two years of interrupted learning, followed by prolonged isolation. Add in global uncertainty, the cost-of-living crisis, social media pressure, and more, and it’s clear why we’re seeing increased demand for support. The University is committed to helping students facing these challenges, as shown by the substantial investment we’ve made in our support services.”
A current student, wishing to remain anonymous, shared how crucial the University’s support has been: “The support has truly been life-changing. It has helped me understand and manage my emotions. I continue to use the strategies my counsellor suggested and feel much more confident and happy. I’m incredibly grateful for the help I’ve received.”
In response to increased demand, the University has introduced or expanded several support services:
- Spectrum.Life Student Assistance Portal: A free service offering 24/7 telephone support and online access to trained counsellors.
- Blackbullion Money Management Service: An online platform offering financial planning advice for students.
- College Advisors: Two new advisors provide practical support for students in psychology, computing, mathematics, chemistry, STEM subjects, and biological sciences. Now, all courses at the University have dedicated advisors.
- Psychotherapists: Available on campus two days a week through a partnership with Vita Health to support students with anxiety, depression, OCD, low mood, and stress requiring longer-term care.
- Fortnightly Drop-in Clinics: Provided by partner Turning Point, specializing in drug and alcohol support.
- Wellbeing Hub in the Students’ Union: Offering events and directing students to available services.
- Neighbourhood Café: A twice-weekly event in the Students’ Union, along with an online Friday night session hosted by mental health charity MIND.
The University is also preparing to sign a sharing agreement with the NHS to enable both services to exchange student information, ensuring that no critical details are missed and that students receive coordinated, comprehensive care.
